Definitions
The buyer has placed an order with the seller, often known as the owner of the website. An "ordering party" or "buyer" is the entity that makes a purchase. In this context, "goods" and "services" refer to whatever the buyer has acquired from the seller.
Payment
Payment is due only once a completed order has been delivered. If payment is not received or the chosen payment method is declined, the order will not be fulfilled. If the buyer fails to make a payment, the seller will reclaim ownership of the products. When you're ready to finish your purchase, click the "Checkout" button. You can skip this step by signing in with your existing account; if you don't have one, you can create one or continue as a "guest" user. The total amount of your purchase may be seen in the shopping cart. Please provide your billing details and preferred method of payment. Grillhound accepts payments made with Visa, Mastercard, American Express, Google Pay, Apple Pay, and PayPal.
Where can I discover proof that this financial deal is completely safe?
When it comes to managing credit card data, we exclusively employ a secure, encrypted connection. Grillhound has a safe shopping cart with a 128-bit SSL encryption scheme. If you want to make sure your purchase is safe, look for a lock icon in the corner of your browser. We don't save credit card information once an order has been processed. The funds are instead deposited into our financial institutions. You can safely use your debit or credit card number to make transactions online.
Grillhound's goal is to make online shopping a pleasurable and stress-free experience for everyone. Grillhound has added a security measure to verify your payment information. Prior to processing an order, it may be necessary to confirm the accuracy of some of the customer's information. Your order's security may depend on the accuracy and timeliness of the information you submit.
Shipping Policy
The buyer will be responsible for paying any shipping costs set by the seller. The seller is on the hook for the entire purchase price if the item is lost or stolen during transit. The seller will take all reasonable precautions to prevent loss, destruction, or damage to the goods or services it provides to the buyer during transit. Please refer to our shipping policy if you have any further inquiries about our shipping procedures.
Instructions for Returns and Refunds
If the consumer contacts the seller within 30 days of the date of delivery, they may return the item for a refund or exchange it for a different item. If you need to make a return, you can contact the company by email at support@grillhound.com.au or through the website's contact page. The buyer must pay for the return shipment to Grillhound.You may find more information in our return policy.
Cancellation
You have 72 hours from the time you receive your order confirmation to make changes or cancel it. Call us at +61 1300 590 844, and we'll be happy to make the corrections right away. Unopened items can be returned for a full refund if your shipment arrives before the requested modifications are done.
Complaints
If there are problems with the items or the vendor, please contact our support team. Please contact us at support@grillhound.com.au. There is no guarantee that this problem can be fixed. The seller will be informed once all possibilities have been explored thoroughly.
Legalities
Once the goods or services have been delivered to the buyer, the seller is no longer liable for any subsequent health or safety issues. The vendor assumes no liability for any damage that may occur as a result of the buyer obtaining possession of the item. Any legal action related to the use of this website must be brought to the state where the website owner lives. These settlement procedures may undergo revisions in the future.
By completing a purchase on our site, you accept the terms of our billing policy.